Let's chat about it

Use Lucky Orange Chat and its collaboration tools to deliver world-class customer support.

Let's chat about it

Use Lucky Orange Chat and its collaboration tools to deliver world-class customer support.

Chat features that help you provide world-class support

Saved replies

Answer common questions with a saved response located in an easy dropdown list

Auto away

CSV transcripts

Branded chat

Inside the tool: Lucky Orange Chat

Saved replies

Answer common questions with a saved response located in an easy dropdown list

Auto away

CSV transcripts

Branded chat

Available to chat

Give people an option to start a chat when they need help

Autoinvite

Create rules to automatically invite people to chat

Ask to chat

Manually invite someone to chat who needs assistance

Live view + live chat

Use Live View while chatting to see what customers see to give the best possible real-time support. Here's how it works:

Engage with a visitor proactively or with an autoinvite using Lucky Orange Chat.

Open Live View to see the page they're on and what might be causing the issue.

Provide immediate solutions to every visitor.

Live chat preview with different ui elements used for chat overlayed ontop of one another.

See the whole picture

Take your analysis to the next level by using our other tools.

Announcements

Get the word out on your latest promotion or product update

Surveys

Ask people about their experience with your website or services

Visitor Profiles

See what people do on your website before and after a chat conversation

See the whole picture

Announcements

Get the word out on your latest promotion or product update

Surveys

Ask people about their experience with your website or services

Visitor Profiles

See what people do on your website before and after a chat conversation

Live view + live chat

Use Live View while chatting to see what customers see to give the best possible real-time support. Here's how it works:

Engage with a visitor proactively or with an autoinvite using Lucky Orange Chat.

Open Live View to see the page they're on and what might be causing the issue.

Provide immediate solutions to every visitor.